Returns & Exchanges

At Patrick James, we are committed to your satisfaction and offer a 60-day return window for unworn, unwashed merchandise with original tags attached. We strive to provide a seamless experience for all returns and exchanges to ensure you find the perfect fit and style.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

2

Print Your Label

Once your request is submitted, download and print the prepaid UPS shipping label provided through the portal.

3

Package Your Items

Securely pack your items in their original packaging, ensuring all tags are intact, and affix the shipping label to the outside of the box.

4

Drop Off and Track

Deliver your package to any authorized UPS drop-off location and keep your tracking receipt; your refund or exchange will be processed within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing